Question 1

Can I test UX Pilot before subscribing?

Accepted Answer

Yes, you can test UX Pilot for free by signing up for a free account. You'll receive complimentary credits that allow you to generate wireframes, high-fidelity designs, and predictive heatmaps at no cost.

Question 2

Can I customize the designs generated by the AI?

Accepted Answer

Yes, UX Pilot supports customization of AI-generated designs. You can modify colors and fonts to match your brand guidelines and import designs into Figma for further customization and collaboration.

Question 3

Does the tool support iterative design processes?

Accepted Answer

Yes, UX Pilot is designed to support iterative design workflows. You can generate multiple versions, refine designs based on feedback, and continuously improve your work using AI-powered features.

Question 4

What types of designs can I create with UX Pilot?

Accepted Answer

UX Pilot lets you create wireframes, high-fidelity mockups, and predictive heatmaps for mobile and desktop platforms. It supports both single screens and complex user flows across different device types.

Question 5

Can I purchase additional credits?

Accepted Answer

Yes, once you are on a paid plan, you can purchase additional credits. These extra credits do not expire and can be used at your convenience.

Question 6

What is your refund policy?

Accepted Answer

UX Pilot does not offer refunds due to high AI model and GPU provisioning costs. If you experience issues, you can contact support at support@uxpilot.ai for assistance.

Question 7

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time by logging into your account, going to Account Settings, selecting Manage Plan, and choosing the cancel option.

Question 8

How can I get an invoice for my subscription?

Accepted Answer

You can download your invoice by logging into your account, opening Account Settings, selecting Manage Plan, and accessing the Stripe billing link.

Question 9

Is my data safe and will it be used to train AI models?

Accepted Answer

Your data is encrypted at rest and in transit using Google Cloud 256-bit AES encryption. UX Pilot does not use customer data to train AI models.

Questions & Answers

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The full design toolkit, on every plan.

Questions & Answers

Is there a free trial or demo version available?

What can UX Pilot help me with?

Can I customize the designs generated by the AI?

Does the tool support iterative design processes?

What file formats are supported for exporting designs?

Can I integrate this tool with other design software?

What kind of support is available if I encounter issues?

Is UX Pilot SOC 2 compliant?

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